Shipping Policy
Welcome to Bambata Shoes! Our Shipping Policy outlines the details of how we process and deliver your orders. Please read the following information to ensure a smooth shopping experience.
Order Processing Time
Orders are typically processed within 1-2 business days after they are placed. During peak seasons or promotions, processing times may extend, and we appreciate your patience.
Shipping Rates and Delivery Time
We offer several shipping options to meet your needs. Shipping rates and delivery times will be calculated at checkout based on your location and the chosen shipping method.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Faster delivery within 2-3 business days.
- International Shipping: Delivery times vary based on the destination.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s tracking service.
Shipping Destinations
Bambata Shoes currently ships within the United States. For international shipping inquiries, please contact our customer service.
Returns Policy
At Bambata Shoes, we want you to be completely satisfied with your purchase. Our Returns Policy ensures a hassle-free process for returns and exchanges.
Eligibility for Returns
- Within 30 Days: You can return or exchange items within 30 days of the delivery date.
- Unused and Unworn: Returned items must be unused, unworn, and in their original condition with tags attached.
How to Initiate a Return
- Contact Us: Reach out to our customer service team at customerservice@shopbambata.com to initiate the return process.
- Provide Information: Please provide your order number, the item(s) you wish to return, and the reason for the return.
- Return Authorization: Once authorized, you will receive instructions on how to return the item.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.
Refund Process
Upon receiving and inspecting your return, we will process your refund or exchange promptly. Refunds will be issued to the original payment method.
Contact Us
If you have any questions or concerns about our Shipping and Returns Policy, please contact us at support@shopbambata.com.
Thank you for choosing Bambata Shoes!